policies & dISCLAIMERS

Soccer Shots Policies
Enrollment Policies & Disclaimers

REFUND POLICY:

• Refunds will not be issued for failure to attend a scheduled class.
• Should Soccer Shots find it necessary to remove a child from a class, a refund will be issued after deduction for classes already attended.
• A $35.00 administration fee will be applied to any refund issued.
• Refund requests made after week 3 of the season will not be considered.
• No refunds will be issued for failure to attend a make-up class.
• All requests for credits must be made in writing and emailed to a Soccer Shots representative.
• A refund may not be accepted for ALL reasons unrelated to:
  • The physical ability of the child to participate in the program.
• In the event that a cash refund is not approved under the current policy, a credit may be applied at the discretion of Soccer Shots.
• The refund policy is subject to change(s) at any given time.
• The current refund policy will apply to any previous enrollments.
• COVID-19 Specific Refund Details:
  • We are currently monitoring the evolving conditions in regard to COVID-19. We are planning to run all scheduled future seasons of Soccer Shots but may need to make adjustments to start and end dates or how the Soccer Shots Experience is delivered as we adhere to federal, state, and/or local guidelines.
  • Credits (Partial or Full) will be issued for any school, site, or field closure due to natural disaster, government emergency, health crisis, non-essential business closure, youth sports closure, or other fortuitous events.
    
  • Refunds (Partial or Full) will not be issued for any school, site, or field closure due to natural disaster, government emergency, health crisis, non-essential business closure, youth sports closure, or other fortuitous events.
  • Please note that this policy does not apply to external enrollment locations.

PAYMENT POLICY:

• Payment must be received prior to the first session.

MAKE-UP CLASSES & CANCELLATIONS:

• During the spring, summer, and fall seasons, whenever possible, we will use indoor space during inclement weather. If there is no indoor space available, we will make up a maximum of two classes due to inclement weather.
  
• During the winter season, if your school or center is closed on a Soccer Shots day due to snow or other weather-related issues, we will work with your school or center to reschedule up to two canceled sessions.
• Make-up classes may be held on a different day or time than the regularly scheduled class.
• Soccer Shots reserves the right to cancel any program due to insufficient enrollment. Upon cancellation, a full refund will be made.
• For park and community programs there may be instances where a park or church/site schedules an event that conflicts with our agreed-upon start and end dates. If this is the case, there may be times when we have to postpone a session and add on another week due to this event. Please realize when signing up for programs at parks, churches, and community sites we do not have full control of these types of events and the set schedule may be subject to change.

ARRIVAL & DISMISSAL POLICY:

• Parents must sign out children from after-school programs at their childcare center. Parents are expected to arrive a few minutes before the session is complete.
• If your child is to be picked up by someone other than yourself, please note the authorized pickup person on the registration.
  

LOCATION:

• Location(s) are subject to change in the case that the original space designated for the program is not available. In these instances, Soccer Shots will determine an alternative space that is appropriate for the program and notify parents accordingly.
  

Soccer Shots Families and Friends,
We remain committed to providing your family with a high-quality, educational, and fun soccer experience, come rain or shine! In the case of inclement weather conditions outdoors, and when possible, programs will be held in well-ventilated indoor spaces, as recommended by local health and safety guidelines. If your school or center is closed on Soccer Shots day due to inclement weather, we will work with your school or center to reschedule up to two canceled sessions, or, offer a make-up session at a different location and time. As always, please dress your child appropriately for Soccer Shots. Hats, gloves, boots, and layered clothing are recommended during cold temperatures. Short sleeves, shorts, light-weight materials, and ample water are recommended during warm temperatures. A Soccer Shots jersey and smile are recommended for all weather conditions!

WEATHER POLICY
All temperatures, wind-speeds, and humidity percentages that do not fall within serviceable conditions may be deemed unplayable and will require your scheduled session to be canceled or postponed. Soccer Shots reserves the right to hold outdoor or indoor sessions in all weather conditions while taking into consideration the health and safety of participants and staff. Please visit our What To Wear  webpage for more details on how to dress appropriately for Soccer Shots!

All families will receive timely weather-related communications via email and text alert (if opted into this feature). Please like and follow our Facebook Page to stay up-to-date on weather conditions that may impact your scheduled session!