Enrollment Policies & Disclaimers
Any changes we make will be retroactive and supersede all previously shared policy & disclaimer language. Only the most up-to-date policies and disclaimers will be operative.

WEATHER POLICY:

• All temperatures, wind speeds, and humidity percentages that do not fall within serviceable conditions may be deemed unplayable and will require your scheduled session to be canceled or postponed. Soccer Shots reserves the right to hold outdoor or indoor sessions in all weather conditions while taking into consideration the health and safety of participants and staff. Please visit our What To Wear webpage for more details on how to dress appropriately for Soccer Shots!

SPECTATOR POLICY:

• We are recommending that families adhere to a two-spectator limit per family in an effort to respect local crowding recommendations, operate within capacity limits agreed upon with our local partners, and reduce the overall foot traffic and distractions at our programs.
• Any spectator present at our private event at a school or public park must have permission from the account holder of the participant to attend.
• Spectators must follow all guidelines and rules at the partnering location. Spectators who violate the Spectator Policy will not be permitted to attend all future private events.

REFUND POLICY:

• Refunds will not be issued for failure to attend a scheduled class.
• Should Soccer Shots find it necessary to remove a child from a class, a refund will be issued after deduction for classes that have already taken place.
• The enrollment fee, which covers the packaging, shipment, and delivery of a Soccer Shots jersey, will not be refunded if a parent cancels their child's enrollment.
• The enrollment fee, which covers the packaging, shipment, and delivery of a Soccer Shots jersey, may be refunded if we cancel a program for low enrollment. If your program is canceled for this reason, you may:
  • Email [email protected] for our office address in Paoli, PA.
  • Package and ship your jersey within 7 days of the program being canceled due to low enrollment.
  • The jersey must have tags on it to show that it is unused.
  • Participants will be responsible for all shipping and handling costs for jersey returns.
  • We recommend that parents keep their Soccer Shots jersey and forgo the enrollment fee refund. That will ensure the participant's school year enrollment fee remains active, and that your account will not be charged this fee again for the remainder of that enrollment period.
• Refunds requested after Week 3 of the program will not be considered.
• A $35.00 administration fee will be applied to any issued refund. Refunds requested prior to Week 3 of the program may be approved, Weeks 1 & 2 will not be included in the refund.
• No refunds will be issued for failure to attend a make-up class.
• All requests for credits must be emailed to a Soccer Shots representative.
• A refund may not be accepted for any reason, except:
  • The physical ability of the child to participate in the program.
• In the event that a cash refund is not approved under the current policy, a credit may be applied at the discretion of Soccer Shots.
• The refund policy is subject to change(s) at any given time.
• The current refund policy will apply to any previous enrollments.
  
  

COVID-19 SPECIFIC REFUND DETAILS:

• We are currently monitoring the evolving conditions in regard to COVID-19. We are planning to run all scheduled future seasons of Soccer Shots, but may need to make adjustments to start and end dates, or, how the Soccer Shots Experience is delivered as we adhere to federal, state, and/or local guidelines.
• Refunds (Partial or Full) will not be issued for any school, site, or field closure due to natural disasters, government emergencies, health crises, non-essential business closures, youth sports closures, or other fortuitous events. All efforts will be made to provide virtual sessions to replace canceled on-field sessions.
• Credits (Partial or Full) will not be issued for any school, site, or field closure due to natural disasters, government emergencies, health crises, non-essential business closures, youth sports closures, or other fortuitous events. All efforts will be made to provide virtual sessions to replace canceled on-field sessions.
• Please note that this policy does not apply to external enrollment locations.

PAYMENT POLICY:

• Payment must be received prior to the first session.
  
  

MAKE-UP CLASSES & CANCELLATIONS:

• During the spring, summer, and fall seasons, whenever possible, we will use indoor space during inclement weather. If there is no indoor space available, we will make up a maximum of two classes due to inclement weather.
• During the winter season, if your school or center is closed on a Soccer Shots day due to snow or other weather-related issues, we will work with your school or center to reschedule up to two canceled sessions.
  
• Make-up classes may be held on a different day or time than the regularly scheduled class.
• Soccer Shots reserves the right to cancel any program due to insufficient enrollment. Upon cancellation, a full refund will be made.
• For park and community programs there may be instances where a park or church/site schedules an event that conflicts with our agreed-upon start and end dates. If this is the case, there may be times when we have to postpone a session and add on another week due to this event. Please realize that when signing up for programs at parks, churches, and community sites we do not have full control of these types of events and the set schedule may be subject to change.
  
  

ARRIVAL & DISMISSAL POLICY:

• Parents must sign out children from after-school programs at their session unless their child is signed up for aftercare. Children signed up for aftercare will be taken to aftercare when the session is over. Parents are expected to arrive a few minutes before the session is complete.
• If your child is to be picked up by someone other than yourself, please note the authorized pickup person on the registration.